Windows 10 Capabilities With Intel 4 Series Express Chipset Family Monitor
Hi Suzy. I'm Greg, an installation specialist and 10 yr Windows MVP here to aid yous.
Prepare and submit the BSOD crash written report back here for a BSOD expert'southward analysis post-obit these steps: http://answers.microsoft.com/en-united states of america/windows/wiki...
If any steps cannot exist performed normally and then try them in Safe Mode with Networking or Safe Mode shown here: https://www.digitalcitizen.life/4-ways-boot-saf...
1) Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Series Number or Dell Service Tag - from the sticker on the PC.
While at that place check as well for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Managing director reached past correct clicking the Start Menu.
if this doesn't requite you the latest or platonic commuter for what you lot need, compare it to the commuter offered by the Intel driver update Utility here: http://world wide web.intel.com/content/www/united states/en/support/...
or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=due east...
or the AMD autodect utility here: http://back up.amd.com/us/gpudownload/windows/P...
For Display problems one fix that is working is to Curl back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.
You can besides try older drivers in Device Manager > Display device > Commuter tab > Update Driver > Scan > Let Me Pick.
Then you volition know you've tried everything in addition to Windows Update drivers.
2) Get over this checklist to make certain the install is fix correctly, optimized for best performance, and whatsoever needed repairs become washed: http://answers.microsoft.com/en-us/windows/wiki...
Start with Footstep four to turn off Startup freeloaders which can conflict and cause problems, then Footstep 7 to check for infection the most thorough way, then stride 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. And so continue with the other steps to go over your install most thoroughly.
iii) If nothing else helps you can run a Repair Install by installing the Media Cosmos Tool and choosing from it to Upgrade At present. This reinstalls Windows in about an 60 minutes while saving your files, apps and most settings, solves many problems while besides bringing it up to the latest version 1903 which you need anyhow and by the virtually stable method. http://windows.microsoft.com/en-us/windows-10/thou....
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But remember that in Windows x everything depends upon the quality of the install, and Manufacturing plant or Upgrade installs are junior installs which most enthusiasts won't fifty-fifty run because they'd wait endless bug. Consider now or afterwards doing the Make clean Install in this link which compiles the best possible install that will stay that way every bit long every bit you stick with the tools and methods given: http://answers.microsoft.com/en-u.s./windows/wiki...
There is also an automated Fresh First that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-hands-...
I hope this helps. Feel free to inquire back whatever questions and let u.s.a. know how it goes. If you'll expect to charge per unit whether my post helped yous, I volition keep working with you until information technology's resolved.
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Standard Disclaimer: There are links to not-Microsoft websites. The pages appear to be providing accurate, safe data. Spotter out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research whatever product advertised on the sites before you decide to download and install it.
_________________
Windows MVP 2010-xx
Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.
I practise not quit for those who are polite and cooperative.
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HiSuzy
Well-nigh likely you are correct about your chipset, however, to diagnose the underlying result, I demand to analyse your Mini-dump file(s):
Open up Windows File Explorer
Navigate to C:\Windows\Minidump
Zip up the contents of that binder
If you have bug zipping those files, re-create them out onto your Desktop and zip them from in that location
Upload the cipher file to the Cloud (OneDrive, DropBox . . . etc.)
And then post a link here to the zip file, so we tin can take a look for you . . .
___________________________________________________________________
Power to the Developer!
MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD
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Hello Suzy
My proper name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm hither to assist yous with your problem.
What is the exact brand and model?
Open Showtime, type: system data
Hit Enter
Click System summary
Await in the right pane
Copy the system sku info into reply here.
Come across instance: https://imgur.com/qzektpA
Which version of Windows x is currently installed? Encounter how to verify:
https://answers.microsoft.com/en-u.s.a./windows/wik...
Which version and edition Windows did you originally upgrade from or was installed prior to your current version:
Windows 10 - 1703, 1607, 1511, 1507 (build 10240)
Windows 7 Starter, Home Basic, Dwelling house Premium, Windows eight.0 Core, Windows 8.i Windows 7 Professional, Windows 7 Ultimate, Windows 8.0 Pro, Windows 8.1 Pro
Best regards,
Andre Da Costa
Independent Advisor for Direct
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Hi Andre! Thanks for your reply.
Here is the summary info:
Bone Name Microsoft Windows 10 Home
Version x.0.18362 Build 18362
Other Os Description Not Bachelor
Bone Manufacturer Microsoft Corporation
System Name SUZY-PC
System Manufacturer TOSHIBA
System Model Satellite L505
System Blazon X86-based PC
System SKU Montevina_Fab
Processor Pentium(R) Dual-Core CPU T4200 @ ii.00GHz, 2000 Mhz, two Core(s), ii Logical Processor(due south)
BIOS Version/Date INSYDE one.50, 12/xv/2009
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer TOSHIBA
BaseBoard Production Portable PC
BaseBoard Version Base Lath Version
Platform Office Mobile
Secure Boot Country Unsupported
PCR7 Configuration Bounden Not Possible
Windows Directory C:\WINDOWS
Organisation Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "x.0.18362.145"
User Name Suzy-PC\Suzy
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory ii.87 GB
Bachelor Physical Memory 851 MB
Total Virtual Memory 4.12 GB
Bachelor Virtual Memory 1.85 GB
Page File Space 1.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is non Modernistic Standby, United nations-allowed DMA capable coach/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions No
Hyper-Five - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
And the Windows info:
Version 1903, Os Build 18362.239
Thanks!
S
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Hi Greg! Cheers for your reply! I appreciate the help! I tried to upload the minidump files to One Drive, but it said they were empty :( I already did the clean reinstall of Windows a couple of weeks ago thinking that might fix the trouble, which actually was my undoing because at present I can't go dorsum to an older version of Windows.
I ran the Intel Driver Back up Assistant (very cool - wish I'd thought of that). Alas, information technology said everything is working fine, and no updates are bachelor.
I'm working my way through your list though! Cheers so much! Will keep you posted
South
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Keep me posted, Suzy. I'll be here to help.
_________________
Windows MVP 2010-20
Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.
I do not quit for those who are polite and cooperative.
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How-do-you-do Dave! Thanks for your reply! I tried to upload my MiniDump files, but it says they're empty. I'grand going to continue trying.
Thanks!
S
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Well, Greg, I "think" we may have fixed information technology! Then far, so proficient (I'thou knocking on wood and take my fingers crossed as well simply for good measure!) I started on your list and worked my way down. Looks similar corrupted files. :D
Just wanted to say Give thanks You SOOOOO MUCH!
Thank you to all of y'all for responding so quick and trying to assist. If only the world had more people like ya, it'd be a much better identify!
South
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Really happy to help and hear the adept news, Suzy.
Let me know if in that location's anything else.
Too when ready please mark the mail service which helped most as the Answer, to aid others. A rating is besides appreciated.
_________________
Windows MVP 2010-20
Millions helped via my tutorials and personally in forums for 12 years. Now an Independent Advisor.
I do not quit for those who are polite and cooperative.
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It appears this system is non certified compatible with Windows ten. All the drivers pre-date Windows 10.
As future Windows x feature updates are released information technology volition introduce an incompatibility with older devices and PC'southward. Sure components volition not support these changes as observed past some users not seeing transparency anymore. Recommendations include: rollback, block the upgrade or consider upgrading components in your organization such as graphics, storage, BIOS, motherboard or buy a new Windows ten PC.
If you demand help with downgrading to the original working version of Windows you had prior to upgrading to Windows 10, exercise let the states know.
Yous might want to consider downgrading or rolling dorsum to your previous version and stay with that version for the fourth dimension being.
Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows x, click Get started.
or
Press Control + Alt + Delete
Click Sign out
At the Sign In screen, agree down the shift key on your keyboard while clicking the Ability push button on the screen
Proceed to concord downward the shift primal while clicking Restart
Continue to hold downwards the shift key until the Advanced Recovery Options carte appears
Click Troubleshoot
Click Advanced options
Click Get back to the previous version of Windows
Windows Update might endeavour to upgrade to Windows x 1809 once again. See instructions how to block information technology:
https://www.groovypost.com/howto/cake-windows-...
Data in the above link is sourced from a trusted Microsoft MVP blog.
Best regards,
Andre Da Costa
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cunninghamamentem98.blogspot.com
Source: https://answers.microsoft.com/en-us/windows/forum/all/laptop-restarting-graphicsdisplay-driver-issue/e6456313-b69f-434a-aebe-b8b1adcc3cf3
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